Cookie & Privacy Policy

Overview

Design Glass Ltd is committed to protecting and respecting the privacy of our customers, website visitors, and business contacts. This Privacy & Cookie Policy explains how we collect, use, store, and protect your personal data, and your rights under the UK General Data Protection Regulation (UK GDPR).

If you have any questions about this policy or how we handle your data, please contact us using the details below:

Email: info@designglass.co.uk
Telephone: 01484 715905
Address: Albion Mill, Thornhill Beck Lane, Brighouse, West Yorkshire, HD6 4AH 

Information We Collect

We may collect and store personal information when you voluntarily provide it to us, including when you:

  • Contact us via our website, email, or phone

  • Submit an enquiry or request a quotation

  • Sign up to receive communications from us

  • Engage with us for our services

The personal information we collect may include:

  • Name

  • Postal address

  • Email address

  • Telephone number

  • Any other information you choose to provide

All personal data is stored securely and handled in accordance with UK GDPR requirements.

How We Use Your Information

We use your personal information to:

  • Respond to enquiries and provide quotations

  • Deliver our services

  • Communicate with you about your project

  • Improve our services and customer experience

  • Meet legal or regulatory obligations

We only process your data where we have a lawful basis to do so and will never sell your personal information to third parties.

Cookies

Our website uses cookies to improve functionality and user experience. Cookies help us understand how visitors use our site and allow us to improve performance.

You can control or disable cookies through your browser settings at any time. Please note that disabling cookies may affect the functionality of our website.

Complaints or Queries

Design Glass Ltd takes privacy seriously and strives to maintain the highest standards when processing personal data. If you have any concerns about how your information is collected or used, we encourage you to contact us so we can address the issue promptly.

We welcome feedback and suggestions to help improve our data protection practices.

Your Rights Under UK GDPR

You have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate or incomplete data

  • Request deletion of your personal data

  • Object to or restrict certain types of processing

  • Withdraw consent at any time where processing is based on consent

We will not share your personal data with third parties unless:

  • You have given explicit consent, or

  • We are legally required to do so

Access to Personal Information

You may request access to any personal information we hold about you by making a Subject Access Request under UK GDPR.

If we hold personal data about you, we will:

  • Explain what information we hold

  • Explain why we hold it

  • Explain who it may be shared with

  • Provide a copy in a clear and accessible format

To make a request, please email info@designglass.co.uk.

Marketing Preferences & Data Retention

You can opt out of receiving communications from us at any time. If you wish to stop receiving emails, newsletters, or you wish us to delete your personal information from our data records, please email us with “Privacy” in the subject line.

We only retain personal data for as long as necessary to fulfil its purpose. Once no longer required, it is securely deleted or destroyed.

You may also request to update or correct your personal details by contacting us.

Security

We take appropriate physical, technical, and organisational measures to protect your personal data against unauthorised access, loss, misuse, or disclosure. Our systems are regularly reviewed to ensure your information remains secure.

Changes to This Policy

We may update this Privacy & Cookie Policy from time to time to reflect changes in legislation or our business practices. The most recent version will always be available on our website.

Last updated: 12.01.2026